We are very happy with the work done by J & K. They kept the cost within the budget set by the written estimate and the work is excellent. I can recommend them without reservation.
Without going into too much detail, the experience with this "business" was the worst I've ever had to deal with. We closed on our house June 23rd, previous homeowner arranged with them to have roof replaced, the job was finally done by october 13th. During that time I was harassed and threatened by the sales person to even put a lien on the house if they weren't paid. Well having not received an invoice/bill and the job they did failed inspection with the city 3 different times, I finally released the checks when they fixed everything including the damage they caused to siding blaming the house for "dry rot". Out of the many harassing phone calls from the sales person I asked for him to stop calling me and to have his boss directly contact me, it never happened. This is just bad business and customer service at its worst.
I worked with Taylor Duncan on our roof following a bad hail storm in North Denver. Taylor was knowledgable and helpful and made it super easy on me as the homeowner. He and his crew completed the job on schedule, roof turned out great and they took extra care to try their best to minimize damage to my garden/lawn. Highly recommend Taylor D. and J&K roofing.
Dealing with J&K was a miserable experience from start to finish. I only hired this company due to Tim being friends with my buddy. I was told my buddy would get a reward for bringing my business but to this day he hasn't gotten a thing so the lies started day 1. I felt like I was constantly lied too and in the dark this entire 6 month process. From the second I signed the contract and got the insurance check I basically never heard from anyone. They do not schedule anything and will not work with your schedule. When I signed the contract they didn't even cover the hole in my skylight for me. A month later the roofing materials were delivered at 10pm on a Sunday without notice. I was sitting on my couch then bam, house shakes and alarms go off. I called Tim and he apologized then said work would start at the end of the week. 24 hours later at 6am it was complete construction mayhem. Zero notice given. My car was stuck in the garage getting rained on by debris because it was blocked by their dumpster. The skylights were all removed so no family member could use the bathroom. My wife had to call off work and my brother had to cancel his visit because of his young kids. The roof crew threw away my rain sensor costing me $230 which I wasn't refunded until the end. They removed my swamp cooler but since I had no notice I had to call out an emergency electrician and pay more to shut it off. J&K does not work on anything but the roof so I couldn't have areas fixed causing one corner of my house to now be busted through. All of this could have been avoided with proper notice of when they were coming. After they left I never heard from anyone and waited a month for gutters. I called Tim and was told gutters were scheduled for the end of that week. 1 hour later 4 Hispanics in a rental truck show up with a work notice and no English skills. It was the gutters. J&K seem to have zero clue of who they hire or when they are showing up. They didn't replace the downspouts as I was promised. Tim apologized and again promised to let me know when things were going to happen. Few weeks later a random guy shows up and complains to me he was told the wrong skylight size. I had no idea who this person was. Four days later guy shows up while I'm at my doctor, cusses out my wife, installs the wrong skylight, sets off my alarms, and throws the old one into my yard. Tim once again apologized and threw the trash away. A week later I got a call, had a time scheduled, and another J&k guy installed my new skylights. That was great and I thought things were getting better. After awhile a guy showed up from my insurance to inspect for additional things as requested by J&K. I was never even told they were going to do this and just wanted to be done. I got an additional $500 for my shed that's gonna cost 3k to replace and more money for a back part of my roof. I was continously asked about this additional check by Tim and didn't want to tell him the amount. I felt like they wanted to pad the bill. They never did the work on the back part of my roof. I found out everything was finished by coming home to discover the roofing sign gone and inspection paper removed. Nobody ever calls you. I called the office multiple times and wrote multiple emails to no replies for my bill. When I finally got my bill there was zero break downs on cost or any paper work. The bill was given to me 5 days after the due date shown. The bill had been generated over a month before. Not to my shock my bill was the exact amount insurance gave me plus about $5,000 out of my pocket. I was charged for special shingles but I have no clue if those were actually installed. I have to have someone now fix the broken part of my roof, someone replace a shed with zero funds, finish the gutters, and drag myself out of debt for hiring this company. I had hoped hiring them would relieve stress but their lack of communication or scheduling caused more. I really wished I had hired a different company. I only paid my bill because of fear of having a lein put on me and wanting to just be done with it.
Working with J&K was a great experience. They were easy to communicate with and super helpful when I needed them. Definately recommend them to friends and family.
J K Roofing Inc is a US Roofing Contractor based in Golden, Colorado. J K Roofing Inc is located at 13000 W 43rd Dr, Golden, CO 80403, USA.
Please contact with J K Roofing Inc using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find J K Roofing Inc opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.